Few days ago, Fonus issued a press release claiming to be world’s first global phone carrier. The company is offering unlimited data, calling and texting for only $30 US per month. Roaming is also free in 40 countries. But before you get your hopes too high, Fonus may not be a legitimate company.
Fonus Website is too Simple
Fonus has a very simple website, fonus.me, and the simplicity of the site makes the company look illegitimate. The website has no company address and contact information aside from a contact form. A Whois search reveals the site is hosted on Wix, a free website maker.
The live chat feature has no real human behind the system, only another contact form to leave a message. The social media link leads to a Reddit page.
As for making payments to the company, the site does have a valid security certificate issued by Sectigo RSA.
The website currently allows individuals to order a SIM card, there is no mention of how they sign up for a monthly plan.
A legitimate company would provide an address, a phone number or at least an email address. Fonus provides none of those.
Complaints from Others
To be honest, the deal offered by Fonus is a pretty good deal. So, many people did jump in and ordered the plan from Fonus website. Unfortunately, after the order placement, the confirmation email received had no useful information. Yes, it is too early to comment whether this company is real or fake, but if you are thinking of buying their plan or SIM card, please be careful and wait a bit longer.
When you deal with a company with limited contact information, you are risking losing your money in case the company simply disappears. Keep in mind, Fonus is just a few days old. A website and a domain name do not make a company legitimate.
There have been cases where some users were refused refund when they raised concerns with the validity of the company.
If you dealt with Fonus in anyway, I would like to hear your side of the story. Please use the comment form below to share your comments so others may benefit.